Doc Aquis: Materials Vendors' Online Services

Projecto AQUIS

Readability of Online Materials for Rhinoplasty

BACKGROUND   Rhinoplasty is a popular aesthetic and reconstructive surgical procedure. However, little is known about the content and readability of online materials for patient education. The recommended grade level for educational materials is 7th to 8th grade according to the National Institutes of Health (NIH). This study aims to assess the readability of online patient resources for ...

Customer's Loyalty to Online Banking Services

The progress of technology, the expansion of the Internet, and the emergence of online social media have created an appropriate infrastructure for communication and transfer of experiences. These environmental changes have transformed customer relationship with firms and have forced them to provide online services. The purpose of this paper is to develop a comprehensive model of customer loyalt...

2208 . doc International Services Outsourcing , Wages and Innovation

Theories of international outsourcing predict rises in firms’ innovation rates mediated through lower wages per worker. Consistent with the predictions of Glass and Saggi (2001), we find a tradeoff between wages and innovation. However, we do not find that the proportion of internationally outsourced service inputs reduces but rather increases a firm’s wage per worker, a result most likely driv...

Bremen Online Services

Bremen Online Services aims to develop electronic government and to provide online transactions and payments in a secure and legally binding way. Targeting all citizens, businesses and intermediaries (lawyers, tax consultants, etc.) from its inception, the latter have become its prime usergroup. Quality of service has increased due to the elimination of paperwork from government communications....